Admin

Articles covering system setup, customisation, data importing and exporting, and administrative tasks like managing users and settings.

Sonar Tracker: How do I remove a user's access?
Sonar Tracker: Why am I being asked to update my Wonde permissions?
Sonar Tracker: Can we change our Summative Code Model?
Sonar Tracker: How do the EYFS Year Groups in Sonar relate to Target Tracker and schools?
Portal: How do I invite a staff member to use Juniper products through Portal?
Sonar Tracker: How do I import missing Statutory data after migrating from Target Tracker?
Sonar Tracker: Why are there no pupils showing in our Sonar Account?
Sonar Tracker: How do I download a CTF from GIAP?
Sonar Tracker: Can I have different user types (roles) in multiple schools using the same login?
Sonar Tracker: How do I add a new user?
Sonar Tracker: What are the different user roles in Sonar Tracker?
Sonar Tracker: How do I edit a user?
Sonar Tracker: How do I delete a user?
Sonar Tracker: What can I show my governors?
Sonar Tracker: How do I add a pupil record?
Sonar Tracker: How do I edit a pupil record?
Sonar Tracker: How do I set a pupil as a leaver?
Sonar Tracker: Should leavers show in Sonar Tracker?
Sonar Tracker: How do I remove a pupil?
Sonar Tracker: What should I do if some pupils are in the wrong year group but the correct class?
Sonar Tracker: What should I do if I have duplicate pupils in Sonar Tracker?
Sonar Tracker: How can I set up multi-site access?
Sonar Tracker: What is a group?
Sonar Tracker: How do I add a group?
Sonar Tracker: How do I edit a group?
Sonar Tracker: How do I delete a group?
Sonar Tracker: What are the age ranges of Year Groups 2025/6?
Sonar Tracker: How can I customise the formative content in my Sonar account?
Sonar Tracker: How do I set up or edit the Scores Range for a test?
Sonar Tracker: How do I set up or edit the Scores ARE for a test?