Sonar Tracker, MIS, Portal
Overview
This article explains how to remove a user's access to Sonar Tracker.
Revoking access from Sonar Tracker does not affect the user's access to other Juniper Education systems on the JoinUp platform.
When a staff member leaves a school, their access to all Juniper Education products, for example, Sonar Tracker, must be revoked. This is particularly important if a staff member uses the same email address at a new school, especially when the email domain is used by several schools.
Prerequisites
- You must be an Account Admin or Account Owner.
Instructions
Follow these steps to remove the user's access;
- Open the User Invitations page within Portal:
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Select Staff:
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Locate the user whose access you want to revoke to a product:
- Select the ellipsis next to the user's role for Sonar Tracker, and then select Remove Role:
- When prompted, select Revoke to confirm the removal of their access:
Outcome
The user's access is removed from Sonar Tracker.
If the employee returns to your school or you have removed their access by mistake, follow the steps in this article to re-invite them: Sonar Tracker: How do I invite a staff member to use Sonar Tracker through Juniper Portal?
Related information
Updated