Overview
This article explains how to remove a user's access to Sonar Tracker.
When you revoke access from Sonar Tracker, the user's access to any other Juniper Education systems within the JoinUp ecosystem will also be revoked.
When a staff member leaves a school, their access to Juniper Education products, for example, Sonar Tracker, must be revoked. This is particularly important if a staff member uses the same email address at a new school, especially when the email domain is used by several schools.
Prerequisites
- You must be an Account Admin or Account Owner.
Instructions
Follow these steps to remove the user's access;
- Open the User Invitations page within Portal:
-
Select Staff:
- Locate the user that you want to revoke.
- Select the user's role, and then select Remove Role.
- When prompted, select Revoke to confirm the removal of their access:
Outcome
The user's access is removed from Sonar Tracker (and any other Juniper Education systems that are part of JoinUp).
If the employee returns to your school, follow the steps in this article to re-invite them: Sonar Tracker: How do I invite a staff member to use Sonar Tracker through Juniper Portal?
Related information
Sonar Tracker: How do I invite a staff member to use Sonar Tracker through Juniper Portal?
Updated