Juniper Websites: How do I make a booking for a parent who can't book online?

Overview

This article explains how to make a booking for a parent who cannot book an appointment online.

Prerequisites

You must be an administrator.
You need to have purchased the Parents' Evening add-on.
You must have published the parents' evening event.
The parent must provide you with details for the appointment they want to book. These are the parents' evening event, the date (if it's being held across multiple dates), the teacher's name, the time they'd like the appointment and the pupil's name,

Instructions

Open the parents' evening details for the specific Parents' Evening Event from the Parents' Evening Dashboard (see Juniper Websites: How do I open the details for a published parents' evening event?)

To book an appointment on behalf of a parent:

Select Please select staff.
Select a staff member from the list.
Select a date (if the parents' evening runs over multiple days).
From the list of available appointments, select Book Now:
Select a pupil from the list (you'll only be offered pupils who the staff member is expecting to see):
The appointment is created:
Scroll to the bottom of the page.
Optionally, check Send email of changes to parents.
Select Save bookings.

Outcome

The appointment is booked for the parent. If the parent's email is in the system and you've opted to send them an email, they will receive a confirmation.

Related information

Updated 13 March 2025 09:44