Overview
This article explains how to send an email invitation to parents for a parents' evening event.
Invitations are not automatically sent to parents, therefore, this step is necessary to ensure parents receive an email detailing the event and how to book an appointment.
Prerequisites
- You must be an administrator.
- You need to have purchased the Parents' Evening add-on.
- You must have generated parent accounts. You won't be able to email the event details to parents if you have not done this.
- You must have published the parents' evening event.
Instructions
Open the parents' evening details for the specific Parents' Evening Event from the Parents' Evening Dashboard (see Juniper Websites: How do I open the details for a published parents' evening event?)
To send invitations to parents:
- Select Send Email to send an invitation to all the parents associated with the Parents' Evening. The Send Email window loads. By default, the email will include the event details, including a link to take them to the booking page:
- Edit the email wording as required. Use placeholders to personalise the message.
- By default, the message will be sent to all parents.
You may choose to only send the message to contacts who have an email address (or mobile number for text messaging) and who are both Parentally Responsible and Priority contacts for each pupil, as recorded in your MIS.
To send to primary contacts only, hover over the arrow on the right of the Send button. Select Primary Contact:
Anyone with access to the pupil details will see all appointments, no matter which parent booked the appointment.
If there are parents you wish to exclude from messages, ensure they are not marked with Parental Responsibility or as a Priority/Primary contact in your MIS system. Additionally, parents without an email address or mobile number recorded will not receive messages.
- Select Send.
Outcome
Your parents' evening announcement and booking detail invites will be sent out to parents by email. Parents will be able to book their appointment slots when the window that you specified opens.
You can choose whether to automatically send reminders to parents with bookings the day before your event. This can be set globally for all your parents' evenings in Add-on Settings.
Related information
- Juniper Websites: How do I open the details for a published parents' evening event?
- Juniper Websites: How do I create a parents' evening event?
- Juniper Websites: Parents' Evening Booking.
- Juniper Websites: Generating Parent Accounts.
Updated