Overview

This article explains how to temporarily stop parents from making bookings for a parents' evening event, and, optionally, send out an email to notify them of the temporary pause and when bookings will be able to be made again.  

Prerequisites

• You must be an administrator.
• You need to have purchased the Parents' Evening add-on. 
• You must have published the parents' evening event.

Instructions

Open the parents' evening details for the specific Parents' Evening Event from the Parents' Evening Dashboard (see Juniper Websites: How do I open the details for a published parents' evening event?)

To pause appointment booking for an event:

1. Select Pause Evening to open the Pause Evening window:
   
2. Check Please tick this box to confirm you would like to pause the evening:
   
3. Optionally, when prompted, check Send Email to parents if you want to let them know you have paused bookings and when you will reopen them:
   
   1. Review and modify the Email subject as appropriate.
   2. Review and modify the Email body as appropriate.
   3. Optionally, check Send to primary contacts only if you want the email to go to your primary contacts, not all contacts.
   4. Optionally, check Only send to contacts with bookings if you want to restrict the email to only those contacts who have made appointments already.
4. Select Confirm (or Confirm & Send if you have opted to send an email to parents).

Outcome

The ability to make appointment bookings will be temporarily paused. If you opted to send parents an email to notify them of this, an email will be sent comprising the details you entered in step 3 above. 

To resume bookings for the parents' evening event, see Juniper Websites: How do I resume bookings for a previously paused parents' evening event?.

Related information

• Juniper Websites: How do I resume bookings for a previously paused parents' evening event?
• Juniper Websites: How do I create a parents' evening event?
• Juniper Websites: Parents' Evening Booking.

Updated 12 March 2025 12:34