Skip to main content
Toggle navigation menu
Main Website
Ideas Portal
Training Centre
Submit a request
Sign in
Juniper Education (New)
Admin & Finance
Pupil Asset
Troubleshooting
Common Issues
Common Issues
Pupil Asset: Email Issue icloud users
Pupil Asset: Forgotten password / first time logging in
Pupil Asset: How can pupil indicator icons / symbols be removed from Class Registers (screen safe mode)
Pupil Asset: How do I get registers to show for Teachers?
Pupil Asset: How do I troubleshoot Email issues
Pupil Asset: How to Change an Image in a Template
Pupil Asset: How to clear your cache
Pupil Asset: Issues with User Access Quick Checks
Pupil Asset: No Teacher Registers - how to resolve
Pupil Asset: Printing Issues
Pupil Asset: Why am I not able to select SEN as an available row within the Cohort Report?
Pupil Asset: Why has my new member of staff not received a password reset email?
Pupil Asset: Why is 'expected' not available as an option when entering KS2 Maths and Reading Teacher Assessments?
Pupil Asset: Why is Parents Evening not showing on the Parents Portal?