If there are issues with a Staff Member (User) accessing the system, there are a number
of simple checks which you can carry out.
Firstly - Go to the Staff Members Profile, Select Edit then User Access, here you can check to see whether
Login has been allowed, as well as that they have been marked as Live:
Secondly – Check the validity of the email address entered as this is their system username. Additionally
check that the email is not on the Email Warning List.
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