General

• How do I open the Ideas Portal?
• How do I get a UserVoice account to access the Ideas Portal?
• How do I sign in to the Ideas Portal?
• How do I search for existing Ideas across all Forums?
• How do I contribute my idea in the Ideas Portal?
• How do I vote for an Idea in the Ideas Portal?

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• What's coming soon in our products?

• How does auto renewal work?
• Retrospective invoicing and the Limitation Act 1980

• Juniper Education Data Protection Policy
• How does Juniper approach data protection/GDPR compliance?
• Is Juniper GDPR compliant?
• Is Juniper registered with the Information Commissioner’s Office (ICO)?
• Does Juniper have a Data Protection Officer (DPO)?
• Where can I find Juniper’s Privacy Policy?

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• What is difference between Contract and Subscription Dates?
• What are the standard cancellation notice terms?
• How do I cancel my subscription?

• Terms & Conditions
• Service Level Agreement
• Complaints Procedure

• Status Updates

• Clearing the cache on your Internet browser