Overview
There are times when you may need to reach out to us for assistance. This article lists the options that are available to you so you can contact our support team regarding the Juniper Training Centre.
From within the Juniper Training Centre.
From within the Juniper Training Centre (https://trainingcentre.junipereducation.org/), select the Help and Support tile on the home page to open the Help Centre:
Help Centre
Your first point of help should be our Help Centre. It offers a wealth of searchable resources including FAQs that will address most of your needs. Go to the Training & CPD category in our Help Centre from https://help.junipereducation.org/.
Contact us via Chat
From the Help Centre (https://help.junipereducation.org/), select the Support bubble and enter your question:
The system will try to return the most relevant help articles. If you cannot resolve your issue, select Contact an agent and you will be connected to one of our support team, who will be more than happy to help.
Submit a ticket
From the Help Centre (https://help.junipereducation.org/), raise a support ticket by selecting Submit a Request, or alternatively, go to https://help.junipereducation.org/hc/en-gb/requests/new:
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