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Juniper Education (New)
Assessment
Sonar Tracker
FAQs & Troubleshooting
System Basics
System Basics
Explore articles that provide everything you need to begin using Sonar Tracker.
Sonar Tracker: What is Sonar Tracker?
Sonar Tracker: How do I log in to Sonar Tracker?
Sonar Tracker: What do I do if I've not received a registration email?
Sonar: What can I do if I am not receiving the 2FA email?
Sonar Tracker: What do I do if my password email has expired?
Sonar Tracker: How do I reset my password?
Sonar: Why do I get a 403 error message when I select 'View and Invite Users'?
Sonar Tracker: How do I troubleshoot and fix login issues with Sonar Tracker?
Sonar Tracker: How do I fix a bold 403 error when logging into Sonar Tracker?
Sonar Tracker: How do I fix a black and white 403 error code in Sonar Tracker?
Sonar Tracker: How do I fix a login issue - account locked / 2FA email going to wrong address in Sonar Tracker?
Sonar Tracker: How do I change my personal details in Sonar Tracker?
Sonar Tracker: How do I set Sonar Tracker so that the same Year Group / Class load?
Sonar Tracker: How do I switch between schools?
Sonar Tracker: How do I switch between apps from Sonar Tracker?
Sonar Tracker: How do I filter pupils?
Sonar Tracker: What is Point In Time Assessment (PITA)?
Sonar Tracker: How do I create a bookmark?
Sonar Tracker: Where can I find my bookmarks?
Sonar Tracker: How can I copy and paste a report into Excel?
Sonar Tracker: How can I save myself time using Sonar Tracker?
Sonar Tracker: How can I see a single year group in a mixed year group class?
Sonar Tracker: The requested URL could not be retrieved