People First: How do I manage recruitment correspondence templates in People First?

People First HR

Overview

This article explains how to add and edit the recruitment correspondence templates used throughout the recruitment process in People First. Templates save time by providing consistent, ready-to-send communications for common scenarios such as interview invitations, rejections, and offer letters.

Prerequisites

  • Campaign Administrator access is required.

Add a recruitment correspondence template

To add a recruitment correspondence template:

  1. Select Recruitment from the My Apps menu, then select Configuration.

  2. Select Correspondence templates:

  3. Select Add template:

  4. Complete the relevant fields on the Add template page.

  5. Select Create when complete:

Edit a correspondence template

To edit a correspondence template:

  1. Select Recruitment from the My Apps menu, then select Configuration.

  2. Select Correspondence templates:

  3. Select the relevant template from the list:

  4. Make your changes and select Save:

Tips and best practices

  1. Review your templates whenever your recruitment process changes, for example, after introducing new pipeline stages or updating your company branding. 
  2. Consistent, up-to-date communications give candidates a better experience and reflect positively on your organisation.

Next steps

After your templates are created, they are available to use immediately when communicating with applicants at any stage of the pipeline.

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