People First: How do I manage rejection reasons in People First Recruitment?

People First HR

Overview

This article explains how to add and edit rejection reasons in the People First HR Recruitment module. There are two types of rejection reason: those linked to pipeline stages, which are shown when moving an applicant out of the recruitment pipeline, and those linked to offer packages, which an applicant can select after declining an offer.

Prerequisites

  • Campaign Administrator access is required for all tasks in this article.

Add or edit pipeline stage rejection reasons

Follow these steps to manage the rejection reasons available at each stage of the recruitment pipeline:

  1. Select Administration from the My Apps menu.
  2. Select Configuration.
  3. Select Recruitment.

  4. Select Rejection reason per pipeline stage:

  5. Select the relevant Pipeline stage.

  6. To add a Rejection reason, type it in the search box and select the drop-down option, or press Enter on your keyboard:

  7. To delete a reason, select the X next to it.
  8. Select Save when complete.

Add or edit offer package rejection reasons

Follow these steps to manage the rejection reasons an applicant can select after declining an offer package:

  1. Select Administration from the My Apps menu.
  2. Select the Configuration tab.
  3. Select Recruitment.

  4. Select Rejection reason for packages:

  5. Type a new reason into the Search box and press Enter on your keyboard, or select it from the drop-down:

  6. To delete a reason, select the X on the relevant item.
  7. Select Save when complete.

Tips and best practices

  1. Keep rejection reasons concise and consistent across pipeline stages. 
  2. Using the same wording for similar reasons makes reporting more meaningful and saves administrators time when reviewing outcomes.

Next steps

After your rejection reasons are set up, they are available to administrators immediately when moving applicants through the pipeline or when an offer is declined. No further activation is needed.

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