Comms Hub: How do I create an App Message template?

Overview

This article explains how you create an App Message template for use in Comms Hub. Well-structured templates will save time when composing frequently sent emails that include the same content.

Prerequisites

Your user account must have been permitted to create an App Message template by a user with one of the following user roles / permissions: Account owner, Account Admin or Full Edit.

Instructions

In Comms Hub, select Communications.
Select Templates to open the Templates window:
Select Create:
Enter a Title for your message template - this will be used as the title in your message too.
Select a Category for your message template.
Select App Message as the Type. The App Message fields are displayed:
Enter the contents of your App Message template into Message Body and format as required.
Optionally, add an attachment:
- Drag and drop one or more files onto the Attachments part of the page.
- Or, select the Attachments part of the page and use the File Manager on your device to select the file(s) you want to attach.
Select Save.