Comms Hub

Overview

This article explains how to reschedule previously scheduled app messages, emails, and SMS before they are sent to your contacts. 

You can only reschedule messages created within the current academic year. The date you select for rescheduling must be within the current academic year (you set them to be sent before or after the current academic year).

Instructions

From within Comms Hub:

1. Select Communications.

2. Select Scheduled to open Scheduled Messages:

   

3. Select the message you want to reschedule:
   
4. When the message opens, select Cancel Send:
   
5. The message opens in the Compose New Message view. Select Schedule for Later:
   
6. When prompted:
   
   1. Select a rescheduled date within the current academic year to send the message.
   2. Select a rescheduled time to send the message.
   3. Select Schedule for Later.

Outcome

The message is rescheduled. You are returned to Scheduled Messages where a confirmation message is displayed, and the rescheduled message is added to the list including details of its publication date and time:

Related information

• Comms Hub: How do I cancel a scheduled message?

Updated 25 March 2026 11:00