Overview

This article explains how to disable an enhanced popup, so that it does not display when your homepage is opened.

If you are also using a custom popup, or emergency popup, they should be disabled so that only one of the options is live on the site.

Prerequisites

1. You must be an administrator to use this functionality.
2. You must have purchased the Enhanced Popup feature. If you don't have this feature and want to add it, contact us for more information.

Instructions

Follow these steps to disable an enhanced popup:

1. Open Settings from the Website tab.
2. Select Popup Settings:
   
3. Select Enhanced Popup:
   
4. Browse the enhanced popups to locate the one you want to disable.
5. Select the pencil icon () to edit:
   
6. Change Popup enabled to No. 
7. Scroll down the page and select OK to save your changes.
8. Select OK.

9. You will return to the Enhanced Popup window:

   

10. Select Save:
    

If you are certain that you have pop-up functionality on your website, but cannot see the settings here, you may be looking for the Custom Popup or Emergency Popup. If you don't have this option, we can add it for £65.

Outcome

The popup will not be shown when a viewer opens your homepage. 

Related information

• Juniper Websites: How do I create an enhanced popup?
• Juniper Websites: How do I edit an enhanced popup?
• Juniper Websites: How do I schedule when an enhanced popup is displayed?
• Juniper Websites: Enhanced Popup.

Updated 13 February 2025 16:55