If your site includes custom popup functionality, enable this to make announcements when visitors arrive on your homepage.

This is custom functionality - the exact settings and layout may differ from those shown here but will be similar.  

Finding the custom popup settings

Where this feature is enabled:

1. Open Custom Data from the Website tab:
   
2. Select Popup.

If you are certain that you have popup functionality on your website but cannot find the settings here, you may be looking for the Enhanced popup or Emergency popup.

Creating a custom popup

To create a custom pop-up:

1. Open Custom Data from the Website tab:
   
2. Select Popup.
3. Select Add new item (if you are only able to add a single message to your pop-up, you may not see this step):
   
4. Complete the form with the details of the message you want to display.  The fields may differ from the example here; you may be able to add a title, message wording, an image, and often a link.  If the show/hide option is available is used to turn your message on and off.  If this doesn't show, the message's existence is typically sufficient for it to display:
   
5. Select Update to save your popup message.

Editing a custom popup

To edit a custom popup:

1. Open Custom Data from the Website tab:
   
2. Select Popup.
3. Select the pencil icon next to the pop-up you want to edit:
4. Edit the details of the popup message as needed.
5. Select Update.

Deleting a custom popup

To delete a custom popup:

1. Open Custom Data from the Website tab:
   
2. Select Popup.
3. Select the delete icon next to the popup you want to delete:
4. When prompted, select Confirm deletions at the top of the list to finalise the removal.

Re-ordering custom popups

Drag and drop the item you want to move into its new position:

Updated 14 March 2025 10:33