Overview

This article explains how to send a user a password reset email.

Prerequisites

You must be an Administrator to send a user a reset password email.

Instructions

To send a new password reset email to a user:

1. Select User Manager from the Home tab:
   
2. Search for the user within the User Manager search box or by role:
   
3. Locate and select the user's name from the list:
   
4. In the right panel scroll down and select Send password reset:
   

Outcome

The user will receive a password reset email.

Updated 23 January 2025 16:32