Overview

This article explains how to delete a user account. You may want to do this if an employee changes role or leaves your education setting.

Prerequisites

You must be an Administrator to delete a user account.

Instructions

Follow these instructions to delete a user:

1. Select User Manager from the Home tab:
   
2. Locate the User by selecting an existing Role or by using the search functionality:
   
3. Select the user's name:
   
    
4. Select Delete.
5. If you have the Document Review feature enabled, you will be prompted to assign any documents to a different user for review.  Once assigned, select Save Changes and Delete User.
6. When prompted, select Delete to confirm the deletion:
   

Outcome

The user's account is deleted and you are returned to the User Manager window where a deletion confirmation message is displayed:

Updated 23 January 2025 12:59