Juniper Websites: How do I create a new user?

Websites

Overview

This article explains how to create a new user in Juniper Websites.

Before creating a new user, familiarise yourself with the default roles. For more information, see Juniper Websites: What are the different user roles?

You must be an Administrator to create a new user.

Follow these instructions to create a new user:

Select User Manager from the Home tab
Select Create New User:
Enter the new user's details (required fields are marked with an asterisk):
Enter a Password for the user:

When entering a password, if the user you are creating is an administrator, the password must be at least 16 characters long (for other roles the password length must be a minimum of 8 characters).
As required, uncheck User can change password and Send User Password Reset.

To initially lock the account, check Account is currently Locked.
Select Choose Roles. If the password entered is not 8 characters or over in length, an error message will appear prompting you to change the password, otherwise select a role for the user:

We recommend only one role per user. If you have multiple roles assigned to a user, they will inherit the permissions of both roles, but the more restrictive permissions will apply.
Select Add User. At this point, a further password validation. If the user is an administrator, the password will be checked to ensure it is a minimum of 16 characters in length. If it is not, an error is displayed prompting you to fix it.
When prompted, select either Close User Manager or Return to User Manager:

A new user will be created. Where a password reset email was selected, an email will be sent to the new user to reset their password.

After creating a new user account, refer the user to Juniper Websites: How do I log on to my CMS?

Updated 18 June 2026 07:28