MIS, Portal, Sonar Multi-School

Overview

This article explains how to update a registered staff member's role for a MAT-level product, for example, from Partial Edit to Full Edit for Sonar Multi-School through Portal.

If you are looking to change a user's role for a non-MAT-level product, see Portal: How do I change a staff member’s role for a product?

Prerequisites

• You must be an Account Owner or Account Admin.
• You must be logged into your MAT-level account (not a school-level one).
• To change a staff member's MAT-level role, the staff member must have accepted their invitation to Portal / JoinUp at a MAT-level.

Instructions

Follow these steps to change a staff member's role for a MAT-level product:

1. Switch to Portal (for further information, see How do I switch between Juniper apps / products?).
2. Select User Invitations:
   

3. From User Invitations, select the ellipsis under Operations for the staff member whose access level you want to change:

   

4. Select Invite from the menu:

   

   From Invite Users, select the Product that you want to update the role for:

   

5. Select the new role that you want to assign to the user from Assign Role:

   

6. Select Send Invitation.

To change a staff member's role for other MAT-level products, repeat Steps 3 to 6.

Outcome

The role change will be made for the selected product for the selected user.

Related information

• How do I switch between Juniper apps / products?
• Portal: How do I change a staff member’s role for a product?
• MIS: What permissions does each role have?

Updated 27 April 2026 13:24