MIS, Portal, Sonar Multi-School
Overview
This article explains how to remove / revoke a user's access to a single MAT-level product using Portal.
When you revoke user access to a single MAT-level product, the user's access to any other Juniper Education systems accessed through the JoinUp platform will be unaffected.
If you are looking to revoke access to a non-MAT-level product, see Portal: How do I remove a staff member's access to a single Juniper product?
When a staff member leaves your school, their access to all Juniper Education products must be revoked. See Portal: How do I remove a staff member's access to all Juniper products? and Portal: How do I revoke a staff member's access at MAT level? for further information.
Prerequisites
- You must be an Account Admin or Account Owner.
- You must be logged into your MAT-level account (not a school-level one).
Instructions
Follow these steps to remove the user's access;
- Switch to Portal (for further information, see How do I switch between Juniper apps / products?).
- Select User Invitations:
- Locate the user whose access you want to revoke for a specific MAT-level product.
- Select the ellipsis next to the user's role for the MAT-level product you want to revoke access to, for example, Sonar Multi-School, and then select Remove Role:
- When prompted, select Revoke to confirm the removal of their access:
Outcome
The user's access is removed from the selected MAT-level product.
If you have a need to reinvite the user to use the MAT-level product in the future, or you have removed their access to a MAT-level product in error, follow the steps in this article to re-invite them: Portal: How do I invite a staff member to use a MAT-level product?
Related information
- Portal: How do I remove a staff member's access to all Juniper products?
- Portal: How do I revoke a staff member's access at MAT-level?
- Portal: How do I invite a staff member to use a MAT-level product?
- Portal: How do I remove a staff member's access to a single Juniper product?
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