MIS, Portal, Sonar Multi-School

Overview

This article explains how to remove a staff member's access to all Juniper Education's products at both a MAT- and school-level, for those users invited at a MAT-level. 

If you want to remove a staff member's access to a single MAT-level product, see Portal: How do I revoke a staff member's access to a MAT-level product?.

Prerequisites

• You must be an Account Admin or Account Owner.
• You must be logged into your MAT-level account (not a school-level one).

Instructions

To revoke a staff member's access to MAT-level products:

1. Switch to Portal (for further information, see How do I switch between Juniper apps / products?).
2. Select User Invitations:
   
3. Locate the staff member whose access you want to revoke.
4. Select the vertical ellipsis next to the staff member's User Status, then select Revoke Access:
   
5. When prompted, select Revoke to confirm the removal of their access:
    

Outcome

The user's access is removed from all MAT-level products. Their User Status is listed as Not Registered:

If you have revoked access in error, or you want to provide access to the staff member in the future, you will need to send them a new invitation, and they will need to re-register.

Related information

• Portal: How do I revoke a staff member's access to a MAT-level product?

Updated 08 June 2026 11:00