Juniper Education App, Portal
Overview
This article explains how to update a user's details (for example, their permissions / role and email address) when they can access your school's Juniper Website CMS through the Juniper Education JoinUp Portal.
Prerequisites
- You must be an Administrator in Juniper Websites.
- You must be an Account owner or Account Admin in Portal to change permissions.
Instructions
Follow the steps in the appropriate tab below to update the details of a user who can log into both Portal and Juniper Websites using the same user account:
- If you need to change the email address a staff member uses to log in:
- Ask the user to update their email address from their profile within JoinUp. For further information, see Portal: How do I change the email address I log in with?
- Update the user's email address in Juniper Websites. For further information, see Juniper Websites: How do I change the name or email address for a user account?
- If you need to change a staff member's permission / role:
- Update the user's permissions / role in Portal. For further information, see Portal: How do I change a staff member’s role?
- Update the user's permissions / role in Juniper Websites. For further information, see Juniper Websites: How do I change the name, role or email address for a user account?
Outcome
The user's details will be updated in both environments, and will enable ongoing access to Juniper Websites through Portal from the JoinUp platform.
When a user has changed their login email address, both their Contact and Login email address are listed in the User Invitations page in Portal.
Related information
- Portal: How do I change the email address I log in with?
- Juniper Websites: How do I change the name or email address for a user account?
- Portal: How do I change a staff member’s role?
- Juniper Websites: How do I change the name, role or email address for a user account?
Updated