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Portal: How long does a user have to sign up using their invite to the Juniper Education app?

A user (member of staff, a parent or other contact) has 14 days in which to sign up for the Juniper Education App after their invitation is sent from the Portal. If they don't sign up in that time, they will need to be re-invited. 

Related information

  • Parents: How do I re-invite a parent to register for the Juniper Education App?
  • Portal: How do I re-invite a staff member to register?

Updated 10 September 2026 11:36

Articles in this section

  • Troubleshoot school-level user management
  • How do I invite a staff member to use a product?
  • How do I create and invite a staff member if I do not use Wonde?
  • Portal: How long does a user have to sign up using their invite to the Juniper Education app?
  • Portal: How do I change a staff member’s role for a product?
  • Portal: How do I remove a staff member's access to a single Juniper product?
  • Portal: How do I remove a staff member's access to all Juniper products?
  • Portal: How do I re-invite a staff member to register?
  • Portal: How do I see which users are assigned to which roles?
  • Portal: How do I see the products a staff member can access and their roles?

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