Overview
This article explains how to revoke a parent's access to Parent App, for example, when their access to the child is removed by court order.
Prerequisites
- You must be an administrator.
Instructions
Follow these steps to revoke a parent's access to Parent App:
- Switch to Portal if you do not have it already open (for further information, see How do I switch between Juniper apps / products?).
- Select User Invitations:
- In the Pupils & Contacts tab, locate the pupil for whom you want to revoke the parents' access.
Search by pupil name or apply filters:
- Select the pupil's parents to view parent registration details:
- Select the vertical ellipsis next to their user status:
- Select Revoke Access:
- When prompted, select Revoke to confirm your decision:
Outcome
The parent's details are updated to reflect that they are no longer registered:
If you have revoked a parent's access in error, you must register them again, as if they were a new user (see Parent App: How do I invite a parent / contact to use the Parent App?)
Related information
- How do I switch between Juniper apps / products?
- Parent App: How do I invite a parent / contact to use the Parent App?
Updated