Overview

This article explains how to invite one or more contacts, for example, parents, who are not yet registered, to use the Parent App. From the Portal, this involves sending them an invitation by email to register.

This article assumes contacts have been automatically imported from your school's MIS into Portal using Wonde (or similar). 

Prerequisites

• You must be an administrator.
• Your school's MIS must be linked and managed through the Juniper Portal.
• The contact / parent must have been added to your school's MIS.
• The contact's / parent's details must have been sent over to Portal from your school's MIS - newly added contacts are sent from your school's MIS to Portal overnight.

Instructions

To send a registration invitation to a contact / parent:

1. Switch to Portal (for further information, see How do I switch between Juniper apps / products?).
2. Select User Invitations to load the User Invites for Pupils & Contacts:
   
3. Locate the contact(s) that you want to invite, using the Pupil Search bar as required:
   
   1. Either check the individual parents that you want to invite for specific pupils. Contacts who have registered are indicated with a Not Registered lozenge. As appropriate, select individual parents for a pupil:
      

   2. Or check the box next to Parents, to select all contacts who are not currently registered:
      

      A parent with a Court Order against them will not be granted permission to use the Parent App so you will be unable to select them. You can check whether this is the case in your MIS.

4. Select Send Invitations:
   
5. From the Send Invitations window:
   
   1. Review the parent(s) who you are sending an invitation to.
   2. Select Send.
   3. Select Close.

Outcome

Each contact is sent personalised an email inviting them to the Parent App. The email contains a link to a webpage where they can create an account, and find out more information about the Parent App:

Parents must follow the link to create an account.

After successfully doing this, they can log into the Parent App.

If a parent does not receive an email invitation to create an account, ask them to check their spam / junk folder. If the email isn't in there, confirm with them that their email address is correct in your MIS, and change as needed before resending (remember changes are made overnight).

The parent has 14 days in which to sign up for the Juniper Education App after their invitation is sent from the Portal. If they don't sign up in that time, they will need to be re-invited. See Parent App: How do I re-invite a parent to register to Parent App? for further information.

Related information

• Parent App: How do I download the Parent App?
• Parent App: How do I get access to the Parent App?

Updated 11 February 2026 10:25