Awards & Activities, Comms Hub

Overview

This article explains how you can add an informal observation for one or more pupils through Comms Hub.

If you are a Sonar Tracker user and are looking for information about adding formal observations, see Sonar Tracker: How do I add a pupil observation?

Instructions

From within Comms Hub, follow these steps to add an informal observation:

1. Select Awards and Activities.
2. Select Classes.
3. Select the pupils' Class.
4. From within the Class:
   
   1. Check one or more pupils whom you want to record the observation for (you can only see those pupils who are in your classes). You can select all pupils by checking the checkbox next to Name Selected.
   2. Select Observe.
5. From Add Observation:
   
   1. Enter a Description explaining why you are adding the informal observation for the selected pupil(s).
   2. Optionally, select a Subject.

   3. Optionally, add video or photographs. You can do this by either selecting the Attach Media area then selecting your files, or by dragging and dropping one or more files onto the area from your device.

      Supported image files are PNG, JPG and GIF (up to 10MB per image). Supported video files are MP4 and MOV.

      Videos may take a minute or two to become available to parents after they are uploaded (as they are compressed by the system when uploaded). 

      Where multiple videos and images are uploaded, the order that they are displayed is determined by the order they are uploaded. The first uploaded is displayed first, and used as a preview / Juniper Education App thumbnail.

6. Select Save.

Outcome

The informal observation will be created for the pupils selected. Depending on how your system is configured, it will either be instantly published or sent for approval, then subsequently published.

Related information

• Sonar Tracker: How do I add a pupil observation?

Updated 17 March 2026 17:08