Juniper Websites: How do I update a user's email address / permissions (when using Portal and the CMS)?

Juniper Websites, Portal

Overview

This article explains how to update a user's details (for example, their permissions / role and email address) when they access Juniper Websites / CMS through the Juniper Education JoinUp Portal. 

For details about how to change a user's details if you are using legacy login to Juniper Websites, see: Juniper Websites: How do I change the name, role or email address for a user account (legacy user management)?

Prerequisites

  • You must be an Account owner or Account Admin in Portal to change permissions.

Instructions

Follow the steps below:

  1. Change Email address - Ask the user to update their email address from their profile within JoinUp. For further information, see Portal: How do I change the email address I log in with?
  2. Change role / permissions - Update the user's permissions / role in Portal. For further information, see Portal: How do I change a staff member’s role?

Outcome

The user's details will be updated and will enable ongoing access to Juniper Websites through Portal from the JoinUp platform.

When a user has changed their login email address, both their Contact and Login email address are listed in the User Invitations page in Portal.

Related information

Updated