Comms Hub, Juniper Websites, Communicate Module

Overview

This article explains how to edit the title of an unpublished newsletter from the current academic year from your Juniper Website that has been sent to Comms Hub for publication to parents using the Juniper Education app. As part of the edit process, you can select which staff members and parent groups you want to send the newsletter to, rather than making it available to everyone. Newsletters are published in PDF format; therefore, only the title can be edited in Comms Hub. 

When you update the title, it will only be updated in Comms Hub and subsequently when published in the Juniper Education app. The title update is not synchronised back to the Juniper Websites CMS.

Prerequisites

• Your Juniper Website must be accessible through Juniper's Join Up platform (it is available for selection in your App Switcher), and you must subscribe to the Communicate module.
• Automatic Approvals for Newsletters in the Settings / Feeds / Approvals part of Comms Hub must be toggled off (disabled) if you want to manually approve newsletters in Comms Hub before they are published to the Juniper App. For further information, see Juniper Websites: How do I enable or disable the automatic approval of news and newsletters?
• You must have one of the following user permissions to edit a newsletter: Account owner, Account Admin or Full Edit.
• The newsletter must have been created in the current academic year. You cannot make changes to newsletters created in previous academic years. 

Instructions

Follow these steps to edit a newsletter in Comms Hub before it is published:

1. Select Approvals.
2. Select Newsletters to open All Newsletters.

3. Select the Title of the news item that you want to edit:

   

   You can only edit a newsletter that has a status of Pending Approval and was created in the current Academic Year. Approved or Declined newsletters cannot be edited.

4. Select Edit:

   

5. From Edit Newsletter: Step 1 - Newsletter details:

   

   1. Make any changes to the Title of the newsletter as needed.
   2. Select Next.
6. From Edit Newsletter: Step 2 - Staff:
   
   1. Uncheck the select all checkbox if you don't want to send to all staff members. By default, all staff members are selected as recipients of the newsletter. 
   2. Select / deselect individual staff members as required.
   3. Select Next.
7. From Edit Newsletter: Step 3 - Groups:
   
   1. Uncheck the select all checkbox if you don't want to send to all groups. By default, all groups are selected as recipients of the newsletter. 
   2. Select / deselect individual groups as required.
   3. Select Next.
8. When completed, select Save or Save & Publish.

Outcome

1. When you select Save, your changes will be saved, but not published.

2. When you select Approve & Publish, you will be prompted to confirm that you want to publish the newsletter to the Juniper Education App. Select Publish to confirm:

   

   The approved newsletter will be published to the Juniper Education app.

3. The Status of the newsletter is updated in All Newsletters from Pending Approval to Approved after publication.

Related information

• Juniper Websites: How do I enable or disable the automatic approval of news and newsletters?

Updated 25 March 2026 11:00