Comms Hub, Juniper Websites, Communicate Module

Overview

This article explains how to approve or decline a newsletter from your Juniper Website that has been sent to Comms Hub for approval before publication to parents using the Juniper Education app.

Although you can view newsletters that have been sent for app publication for all academic years, you can only edit the details, approve or decline news items produced in the current academic year.  

Prerequisites

• Your Juniper Website must be accessible through Juniper's Join Up platform (it is available for selection in your App Switcher), and you must subscribe to the Communicate module.
• Automatic Approvals for Newsletters in the Settings / Feeds / Approvals part of Comms Hub must be toggled off (disabled) if you want to manually approve newsletters in Comms Hub before they are published to the Juniper App. For further information, see Juniper Websites: How do I enable or disable the automatic approval of news and newsletters?
• You must have one of the following user permissions to approve and decline a newsletter: Account owner, Account Admin or Full Edit.

Instructions

Follow these steps to approve or decline a news item in Comms Hub:

1. Select Approvals.
2. Select Newsletters to open All Newsletters.

3. Select the Title of the newsletter that is Pending Approval that you want to review:

   

4. Review the item and, as appropriate, select:

   

   1. Edit (see Comms Hub: How do I edit a newsletter?).
   2. Approve & Publish.
   3. Decline.

Outcome

The newsletter will be approved or declined for publication, based on your selection:

1. When you select Approve & Publish, you will be prompted to confirm that you want to publish the newsletter to the Juniper Education App. Select Publish to confirm:

   

   The approved newsletter will be published to the Juniper Education app.

2. When you select Decline, the newsletter will not be published.  
3. The Status of the newsletter is updated in All Newsletters from Pending Approval to Approved or Declined as appropriate.  

Related information

• Juniper Websites: How do I enable or disable the automatic approval of news and newsletters?
• Comms Hub: How do I edit a newsletter?

Updated 25 March 2026 11:00