Comms Hub: How do I cancel a scheduled message?

Overview

This article explains how to delete scheduled app messages, emails and text messages (SMS) before they are sent to your contacts. 

Instructions

From within Comms Hub:

  1. Select Communications.
  2. Select Scheduled to open Scheduled Messages:

  3. Select the message you want to cancel:
  4. When the message opens, select Cancel Send:
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  5. The message opens in the Compose New Message view. Select Cancel:

Outcome

The message is deleted (without any confirmation). You are returned to the Comms Hub Home.

Related information

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