Overview

This article explains how to remove one or more staff members from the Absence Reporting Recipients list when they no longer need to receive email alerts when a parent reports a pupil's absence through Parent App.

Prerequisites

• You must be an Account Owner or an Account Admin.

Instructions

From Comms Hub, follow these steps to stop staff members receiving absence reporting email alerts:

1. Select Settings.
2. Select Absence reporting.
3. From Absence Reporting Recipients, select Edit:
   
4. From Edit Absence Reporting Recipients:
   
   1. Uncheck the names of one or more staff members who no longer need to receive the alerts.
   2. Select Save.

Outcome

The staff members are removed from the list of absence reporting recipients, and you are returned to the Absence Reporting Recipients page. A message confirms your successful update:

Related information

• MIS: How do I set up email notifications for staff when a parent reports a pupil's absence?

Updated 23 July 2025 10:51