Overview

This article explains how to enable / disable the automatic approval of badges. When badges are automatically approved, they are published without the need for manual approval by an administrator. An administrator must approve the badge publication when automatic approval is disabled. 

Prerequisites

• You must have one of the following user roles / permissions to enable / disable the automatic approval of badges: Account owner, Account Admin or Full Edit.

Instructions

In Comms Hub, to enable / disable the automatic approval of badges:

1. Select Settings.
2. Select Interactions.

3. Select Approvals:

   

4. Set the Automatic Approvals Status for Badges:
   
   • Toggle off (default) to disable automatic approval.
   • Toggle on to enable automatic approval.

Outcome

Your changes are saved, and a settings update message is displayed:

When badges are automatically approved, there is no need for an administrator to approve the publication of badges. When badge automatic approvals are disabled, an administrator must approve the publication of badges. 

Updated 11 July 2025 11:22