Comms Hub: How do I buy SMS credits?

Comms Hub

Overview

The following article explains how to buy a bundle of SMS credits that enable you to send SMS text messages to your contacts and staff members through Comms Hub.

Prerequisites

  • You must be an Account Owner to buy SMS bundles.

Instructions

Follow these steps to see the price of SMS bundles:

  1. In Comms Hub, select Settings.
  2. Select Communications.
  3. Select SMS.
  4. Select Buy Now.
  5. From the Buy SMS page, select Buy Now under the bundle that you want to purchase:

  6. When prompted, optionally, enter a product purchase number (for your reference):

  7. Select Confirm to continue with the purchase.

Outcome

The order is sent to our sales team who will contact you to confirm the payment and issue the credits. A message displays to confirm this:

The STATUS in the SMS Settings table will update:

  • A new purchase will display with a Pending Status.
  • When the order is processed, this will changed to Completed indicating the SMS credits have been added to Comms Hub.

Related information

Updated

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