Comms Hub: How do I buy SMS credits?

Comms Hub

Overview

The following article explains how to buy a bundle of SMS credits that enable you to send SMS text messages to your contacts and staff members through Comms Hub.

Prerequisites

  • You must be an Account Owner to buy SMS bundles.

Demonstration

Instructions

Follow these steps to see the price of SMS bundles:

  1. In Comms Hub, select Settings.
  2. Select Communications.
  3. Select SMS. The SMS Purchase tab opens:

  4. Select Buy Now.
  5. From the Buy SMS page, select Buy Now under the bundle that you want to purchase:

  6. When prompted, optionally, enter a product purchase number (for your reference):

  7. Select Confirm to continue with the purchase.

Outcome

The order is sent to our sales team who will contact you to confirm the payment and issue the credits. A message displays to confirm this:

The STATUS in the SMS Settings table will update:

  • A new purchase will display with a Pending Status.
  • When the order is processed, this will changed to Completed indicating the SMS credits have been added to Comms Hub.

Related information

Updated

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