Sometimes the connection between third party products can be disconnected when third parties make changes or updates to their systems. This means that these connections sometimes need to be re-established.
Disassociating Facebook
First you will need to disassociate your Facebook account from your website.
Before you disassociate your Facebook account you need to make sure that you have the credentials to be able to log into the Facebook account that you are wanting to link to your website.
- Navigate to your website's home page.
- Scroll through the home page, locate and select the Facebook button next to your newsfeed. It will look the same as, or similar to the buttons below:
- Select Disassociate with Facebook from the Instagram Link window:
Your website will be disassociated with your Facebook account. A blue button will appear on the Facebook Link dialogue box to inform you the website has been disassociated.
Authorising access to Facebook
After disassociating your Facebook account from your website, when you need to re-authorise access, follow the steps below:
- Navigate to your website's home page.
- Scroll through the home page, locate and select the Facebook button next to your newsfeed.
- Select Authorise access to Facebook from the Facebook Authorisation Settings window:
- Enter your personal Facebook account (which has full access to edit the Facebook Page) email address or phone number and password when prompted (do not log into the Facebook Business account), then select Log in:
Follow the prompts provided by Facebook to link a page to your account.
If you are already logged into this account, you may be asked to confirm that you would like to proceed.
A green box informs you that your website is authorised to access your Instagram content. Your newsfeed will be populated with content from your Instagram.
If you want to revoke authorisation, select Disassociate with Instagram from this window.
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