Awards & Activities, Comms Hub, Events, MIS, Portal, Sonar Tracker, Websites
Overview
This article explains how to remove / revoke a user's access to a single product / app in JoinUp, using Portal.
When you revoke user access to a single product, the user's access to any other Juniper Education systems accessed through the JoinUp platform will be unaffected.
When a staff member leaves your school, their access to all Juniper Education products must be revoked. See Portal: How do I remove a staff member's access to all Juniper products? for further information.
Prerequisites
- You must be an Account Admin or Account Owner.
Instructions
Follow these steps to remove the user's access;
- Open the User Invitations page within Portal:
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Select Staff:
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Locate the user whose access you want to revoke for a specific product:
- Select the ellipsis next to the user's role for the product you want to revoke access to, for example, Sonar Tracker, and then select Remove Role:
- When prompted, select Revoke to confirm the removal of their access:
Outcome
The user's access is removed from the product.
If you have a need to reinvite the user to use the product in the future, or you have removed their access to the product in error, follow the steps in this article to re-invite them: Portal: How do I invite a staff member to use a product?
Related information
- Portal: How do I remove a staff member's access to all Juniper products?
- Portal: How do I invite a staff member to use a product?
Updated