Juniper Websites: How do I delete a user (when using Portal and the CMS)?

Juniper Websites, Portal

Overview

This article explains how to remove access for a user who accesses your school's Juniper Website CMS through the Juniper Education JoinUp Portal.

If you are using the legacy way to log in to Juniper Websites, see Juniper Websites: How do I delete a user (legacy login)?

Prerequisites

  • You must be an Administrator in Juniper Websites.
  • You must be an Account owner or Account Admin in Portal.

Instructions

Follow these steps to remove a user's access:

  1. Revoke the user's access to Juniper Websites from within Portal (as you cannot delete a user in Portal). For further information, see Portal: How do I remove a staff member's access to a single Juniper product?

    Revoking a user's access to JoinUp in the Portal will also remove their access to all school systems accessed via Juniper JoinUp that you subscribe to, for example, Awards & Activities and Sonar Tracker.

  2. Delete the user from Juniper Websites. For further information, see Juniper Websites: How do I delete a user?

Outcome

The user can no longer log in to Juniper Websites via JoinUp, and their direct access to Juniper Websites will also be revoked.

Related information

Updated

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