Overview

This article explains how to update a record created for a Behaviour incident involving one or more pupils, and optionally members of staff. When updating a record, you can:

1. Edit the Behaviour.
2. Escalate the Behaviour.
3. Action an Escalation / Ask a question about the Behaviour.
4. Add an outcome to the Behaviour.
5. Delete the Behaviour.

Instructions

Find the Behaviour

Find and open the Behaviour that you want to work with from either:

1. A Pupil record of one of the pupils involved in the Behaviour incident (see MIS: How do I view a pupil's behaviour record?).
2. The Behaviour Log (see MIS: How do I view the behaviour log?).

Working with the Behaviour

Select the appropriate option below:

• From the open Behaviour:
  1. Select Edit.
  2. Make your changes in Edit Behaviour:
     
  3. Select Save. A message is displayed that confirms that the Behaviour has been updated.
      
• To escalate the Behaviour to a colleague, open the Behaviour then:
  1. Select Escalate.
  2. Complete all of the Behaviour Escalation details:
     
     1. Select the user making the escalation in From User.
     2. Select the recipient for escalation in To User.
     3. Enter any details relating to the escalation in Details.
     4. Select a Deadline for the escalation to be actioned by.
  3. Select Save. A message is displayed confirming that the Behaviour has been saved.
• To action a Behaviour (record your actions) or to ask other members of staff a question, open the Behaviour then:
  1. Select either Add Question or Execute Action:
     
  2. If you select Add Question to send a question to a colleague to respond:
     
     1. In To User, select the name of the member of staff you want to send the question to.
     2. Enter your question.
     3. Select Save to send the question to your colleague. It is recorded in the Review tab of the Behaviour:
        
  3. If you select Execute Action to record your actions:
     
     1. Optionally, select any Staff members involved actioning the Behaviour.
     2. Optionally, select any Pupils involved when actioning the Behaviour.
     3. Optionally, select any Contacts involved when actioning the Behaviour.
     4. Enter a Description of the action.
     5. Select a Deadline.
     6. Select Save to save the action. It is recorded in the Action tab of the Behaviour:
        
• To record the outcome, open the Behaviour then:
  1. Select Add Outcome.
  2. From Behaviour - Create Outcome:
     
     1. Select the Outcome Type (Positive or Negative).
     2. Optionally enter a Description.
     3. Optionally select a Label from the list, or enter a new Label. This is used to help when finding / grouping Behaviours.
     4. Select Save. The Behaviour is saved and a confirmation message is displayed. Your outcome is recorded in the Outcome tab of the Behaviour:
        
• To delete a Behaviour, open it then:
  1. Select Delete:
     
  2. When prompted, select Confirm to delete:
     

Outcome

The Behaviour is updated / deleted, based on your selections. 

Related information

• MIS: How do I view a pupil's behaviour record?
• MIS: How do I view the behaviour log?

Updated 12 February 2026 10:11