Teachers: How do I invite a teacher to use the Juniper Education App with teacher functionality?

Juniper Education App, MIS, Portal

Overview

This article explains how to invite a teacher (or other staff member) to use the Juniper Education App and other Juniper Education products. This involves sending them an invitation through Portal.

This article assumes your staff members have been automatically imported from your school's MIS into Portal using Wonde (or similar).  

Prerequisites

  • You must be an administrator.
  • Your school's MIS must be linked and managed through Portal.
  • The member of staff must have been added to your school's MIS.
  • The staff member's details must have been sent over to Portal from your school's MIS - new staff members are sent from your school's MIS to Portal overnight.
  • The member of staff must have Account Owner, Account Admin, Full Edit or Partial Edit role in oen or more of MIS, Comms Hub or Events.

Instructions

To send an invite to an employee to use the Teacher App:

  1. Switch to Portal (for further information, see How do I switch between Juniper apps / products?).
  2. Select User Invitations:
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  3. Select Staff:
  4. From User Invitations - Staff tab, select Send Invitations.

  5. From Invite Users, select Juniper Education App as the Product that you want to invite the user(s) to use:

  6. Select the role that you want to assign to the user(s) from Select User Role:

  7. The Select Users pane updates to show a list of those staff members who are not currently users of the product you selected. Select one or more staff members to invite them:

  8. Select Send Invitations.

Outcome

A message confirming an invitation has been created for the selected staff members is displayed:

An email is sent to the selected staff members:

  1. If they are a new user, the email will contain a link enabling them to accept the invitation online. 
  2. If they are an existing user, they will receive an email explaining that they have access to the Juniper Education App. The content that they can see will be based on their roles and access to other Juniper Education products.

If the staff member is a new user, they have 14 days to sign up after receiving their invitation from the Portal. If they do not register within this period, they will need to be invited again. See Portal: How do I re-invite a staff member to register? for further information.

If, after accepting registration, a staff member sees the You seem to be missing either a teacher or parent role, or you have a parent role without any children accounts related to it. If you think that's a mistake, try logging out and logging back in. If the problem persists, please contact support message, they do not have the required access to view the Teacher version of the Juniper Education App. 
 
Access is based on their roles in other products. They must have a Account Owner, Account Admin, Full Edit or Partial Edit role in at least one of MIS, Comms Hub or Events.

Related information

Updated