Comms Hub: How do I create an app message template?

Comms Hub

Overview

This article explains how you create an App Message template for use in Comms Hub. Well-structured templates will save time when composing frequently sent emails that include the same content.

Prerequisites

Your user account must have been permitted to create an App Message template by a user with one of the following user roles / permissions: Account owner, Account Admin or Full Edit.

Instructions

In Comms Hub, select Communications.
Select Templates to open the Templates window:
Select Create:
Enter a Title for your message template - this will be used as the title in your message too.
Select a Category for your message template.
Select App Message as the Type. The App Message fields are displayed:
Enter the contents of your App Message template into Message Body and format as required.
If you want to customise the message in the template, for example, by automatically using the pupils name, select the lightning icon, and select the merge fields you want to insert at the appropriate point in the text:

When a merge field is included, it is displayed in a purple lozenge:
Optionally, add an attachment:
- Drag and drop one or more files onto the Attachments part of the page.
- Or, select the Attachments part of the page and use the File Manager on your device to select the file(s) you want to attach.
Select Save.