This article explains how you enable Two-Factor Authentication (2FA) for Juniper Websites and how it will change logging into Juniper Websites.

Two-factor authentication (2FA) provides an extra layer of security when logging into an online account to ensure that the person logging in is who they say they are. When using 2FA, a user first enters their email address and password, then, instead of immediately gaining access, they provide additional information.

Enabling two-factor authentication

To enable two-factor authentication:

1. Select Settings from the Website tab.
2. Select Website Settings.
3. Scroll down the page to 2FA. If you do not see 2FA, contact us to enable for you.
4. Select 2FA to open the Two Factor Authentication options:
   
5. Scroll down and select How would you like to enforce 2FA?:
   1. Disabled - Users do not see an option for 2FA. If anyone already has 2FA enabled, this will be removed.
   2. Optional Users see the option for 2FA and can set this up as desired.
   3. Enforced Users see the option for 2FA and must set this up (next time they log in).
6. Select Save.

Two-factor authentication can only be set up for accounts created through the User Manager in the CMS.

Logging in with 2FA

First time log in

After 2FA is configured, the first time a user logs into your website, they must confirm how they would like to authenticate themselves in the future. They can choose to do this using an authentication app on their mobile phone (for example, Google Authenticator or Microsoft Authenticator) or by email:

Subsequent log ins

After choosing how they want to authenticate, in the future users must enter their registered email address and password, and then when prompted enter a six-digit code. The code is generated on their app or sent by email (depending on their initial choice). Within 30 seconds, they must enter a code before they can use Juniper Websites.  A new code is generated every 30 seconds.

Updated 13 February 2025 15:03