There might be times when you want to update existing user accounts. For example, a member of staff now has additional website responsibilities and requires administrative access. 

You should only assign one default role to a user. If you assign more than one role, it will default to the lesser role; for example, if they are Administrator and Writer, they will only have writer access. If the default roles do not fit the role you require, you can create user roles using the linked guide. 

1. Select User Manager from the Home tab:
   
2. Locate the user by clicking on an existing role / using the search functionality:
   
3. Select the user's name, and select Edit:
   
4. Select Choose Roles to update the user role association:
   
5. To change the role, uncheck the original role and check a new one:
   
6. Select Save Changes.

Selecting more than one role may cause a conflict of permissions.  We recommend a user is associated with only one role.

Updated 25 June 2025 08:14