As an administrator of your website, you can manage the user accounts giving people access to login so they can edit or view content on your website.

Before creating a new user, familiarise yourself with the default roles. For more information,  see Juniper Websites: What are the different user roles?

1. To create a user, select User Manager from the Home tab
   
2. Select Create New User:
   
3. Enter the new user's details (required fields are marked with an asterisk):
   

4. Enter a Password for the user:

   

   When entering a password, if the user you are creating is an administrator, the password must be at least 16 characters long (for other roles the password length must be a minimum of 8 characters). 

5. As required, uncheck User can change password and Send User Password Reset.

   To initially lock the account, check Account is currently Locked.

6. Select Choose Roles, and select a role for the user:
   

   We recommend only one role per user. If you have multiple roles assigned to a user, they will inherit the permissions of both roles, but the more restrictive permissions will apply. For example, if you assign a user to the Administrator role, they have full permission to edit the website. However, if you also assign them to the Writers role, the permissions within the Writers role will take precedence over those within the Administrator role. Consequently, they will lose some of the permissions within the Administrator role and will not have full access to edit the website. To understand what default permissions each role has please refer to the following article: Default User Roles.

7. Select Add User.  At this point, a further password validation is made. If the user is an administrator, the password is checked to ensure it is a minimum of 16 characters in length. If it is not, an error is displayed prompting you to fix it. If it is, the user will be created and if you previously chose to send a password reset, an email will be sent to the new user to reset their password. 
8. When prompted, select either Close User Manager or Return to User Manager:
   

After creating a new user account, refer the user to the Juniper Websites: Logging into your Content Management System (CMS) article.

Updated 18 June 2026 07:28