Comms Hub: How do I see parental comments and reactions to badges?

Overview

This article explains how to view any feedback from parents (through the Juniper Education App) in response to badges that have been awarded. Feedback takes the form of comments and reactions. 

Instructions

Within Comms Hub, follow these steps to see comments and reactions recorded against badges:

  1. Select Interactions.
  2. Select Approvals.
  3. Select Badges.
  4. Locate and select the Badge Type for the specific badge whose comments and reactions you want to view:
  5. The Badge is displayed:

Outcome

From the badge, select the:

  1. Reactions to drill down and see who has reacted from the Juniper Education App, along with their reaction. Select the tabs within the reaction window to view all reactions or to filter by different type of reaction.
  2. Comments to view the different comments that have been added through the Juniper Education App.

Related information

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