Overview

This article explains how to enable / disable a custom Contact Type within Juniper MIS. When a custom Contact Type is disabled, it is not available for selection when defining the relationship between a pupil and a contact.

You cannot disable a custom Contact Type that is already being used to define a relationship between a pupil and contact.

Instructions

Open Contact Types

From the Juniper MIS, to open Contact Types:

1. Select Contacts.
2. Select Contact Types.

Enable / Disable a custom Contact Type

From Contact Types:

1. Locate the custom Contact Type you want to enable or disable:
   
2. Select the Contact Type to open it:
   

3. From the Contact Type, select Edit:
   

   If there is no Edit button, the contact cannot be edited.

4. From the edit view:
   
   1. Check Is Active to enable the custom Contact Type.
   2. Uncheck Is Active to disable the custom Contact Type.
5. Select Save.

Outcome

A message is displayed confirming that your changes have been saved:

Where the custom Contact Type has been set to enabled it will be available for selection when creating the relationship between a pupil and a contact on their record

Select Back to return to the Contact Types list.

Related information

• MIS: How do I view a list of all Contact Types?
• MIS: How do I add a custom Contact Type?
• MIS: How do I edit / update a Contact Type?

Updated 26 September 2025 16:00