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Parents: What do I do if a parent / contact has forgotten their password?

Juniper Education App

If a parent contacts you asking for help because they have forgotten their password or wants to reset their Juniper Education App password, refer them to: Parents: How do I change / reset my password?

Related information

  •  Parents: How do I change / reset my password?

Updated 22 April 2026 09:51

Articles in this section

  • Parents: How do I invite a parent / contact to use the Juniper Education App?
  • Parents: What do I do if a parent cannot log in to the Juniper Education App?
  • Parents: What do I do if a parent / contact has forgotten their password?
  • Parents: How do I re-invite a parent to register for the Juniper Education App?
  • Parents: How do I remove a parent's access to the Juniper Education App?
  • Parents: How does a parent get access to the Juniper Education App?
  • Parents: What should a parent do if they've not received an invite from their child's school for Parent App?
  • Parents: How does a parent download the Juniper Education App?
  • Parents: How does a parent change / reset their password?
  • Parents: How does the app work when a parent has pupils in the same or different schools?

See all articles

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