Your software subscription remains unchanged.
The only difference is in how you access support services.
This new approach to customer support lets us continue delivering high-quality assistance while also introducing more self-service tools and expert-led learning opportunities, giving you greater flexibility and faster access to the help you need.
Support refers to the full range of services provided based on each customer’s selected level of responsiveness. This includes assistance with general queries, technical issues, and any specific needs related to your software or services.
If your school has been enrolled in the Priority Support Package, you’ll benefit from faster response times and priority access to our support team, ensuring you receive prompt help every time you need it.
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