Our Communications Timeline to You
To help all customers make an informed choice:
- An initial email was sent to your school on 22nd April 2025.
- A formal letter was posted on 28th April 2025.
- Several follow-up emails were issued between 28th April 2025 and 23rd May 2025.
All communications were sent by our Customer Success Team (camce@junipereducation.org).
If you haven’t seen these emails, please check your junk or spam folders and ask your IT team to ensure that messages from @junipereducation.org are added to your safe sender / whitelist so you don’t miss any important updates in the future.
These messages included details about the support model, the selection deadline, and the importance of choosing your preferred tier to avoid being automatically enrolled in the default option.
If you're unable to locate the previous communications, please email finance@junipereducation.org - we will be happy to check our system to confirm whether these communications were successfully delivered.
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