Juniper Websites: Why am I being contacted about the accessibility requirements so close to the compliance deadline?

Since March 2024, we've been working on accessibility within Juniper Websites. We have significantly improved the CMS, including updates to the Parent Portal, clubs, parents evening, CMS content outputs, and essential site updates. 

We contacted customers in the Summer Term 2024, to remind them that the Government requirements had been updated to state that by October 2024 the WCAG 2.2 AA accessibility guidelines should be implemented on Public Sector websites by this date.

Overall, customers are responsible for making sure their websites are accessible. However, as we have been receiving a steady increase in requests for further guidance, since that October date we have continued to work to develop further resources to support our customers in ensuring website accessibility compliance.

Although we would loved to have had this ready sooner, as this needed significant work from our Product and Development teams, it has taken us some time to perfect the compliance package that we have now contacted you about.

We have contacted customers again now because the compliance package is now available for anyone who still needs support and also to let any customers who may have missed previous updates know about the requirements and the tools we have to support with website accessibility compliance.

Please do visit our Help Centre for answers to many Frequently Asked Questions about accessibility.

If you wish to discuss this further or, if you are confident you already meet all of the accessibility requirements and want to opt out of the compliance package, please visit our accessibility compliance page and complete the form to request a call-back from one of our Customer Success Team.

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